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よくある質問
Please download Zoom before the lesson.
Yes, please follow the link in your email to your ‘My Page’. On that page you can cancel or reschedule lessons.
You can login and manage your approved lessons by going to the ‘My Page’ section of this website.
Please download Zoom.
Other than that you don’t need to prepare anything. 😊
If you would like to try to use Japanese it’s okay! However my Japanese is at a beginner level.
Currently only credit or debit card payment is available.
If you would prefer a different payment method please let me know in a message from the contact form at the bottom of this page.
Yes, If you are not happy for whatever reason I can offer a full refund on your most recent lesson. Lessons before your most recent lesson are generally not refundable.
If you would like a refund of your most recent lesson for any reason please let me know in a message from the contact form at the bottom of this page.
The website uses a secure https encrypted connection.
Payments are processed by Stripe. Stripe provides APIs that web developers can use to integrate payment processing into their websites and mobile applications. At no point do I, Vincent, have access to your full credit/debit card details.
If you would prefer audio only that’s okay!
Also Zoom offers a fake background in their options if you would like to use video call but don’t want to show your background/room.
Yes. Please use the coupon code ‘Firstlesson’ at anytime. It can be used only once per student.
Personal information such as your name is securely stored by me and never released to any third party except Stripe my payment processor.
Your email address and phone number (if provided) are securely stored by me and never released to third parties.
Any information you provide to me during lessons will be considered confidential and won’t be shared with any third parties.